SHIPPING POLICY

Last updated: September 24, 2026

1. SHIPPING COST

Free shipping is included on all orders unless otherwise stated at checkout.

2. ORDER TRACKING

Once your order ships, you'll receive a tracking link by email. You can also track your order at any time using the "Track Order" link in our site menu.

3. PROCESSING AND DELIVERY

Orders are processed and handed off to our shipping carriers as quickly as possible. Delivery times vary by destination and carrier and are not guaranteed. If your order is taking longer than expected, contact hello@trykrebba.shop with your order number and we'll look into it.

4. SHIPPING INSURANCE

If you added Shipping Insurance to your order at checkout, lost, damaged, or stolen packages are covered — contact hello@trykrebba.shop with your order number to file a claim. Without Shipping Insurance, claims for lost or damaged packages are handled case by case.

5. INCORRECT ADDRESSES

We ship to the address provided at checkout. Please double-check your shipping address before completing your order — we are not able to reroute or refund orders that were shipped to an incorrect address provided by the customer, though we're glad to help however we can if this happens.

6. QUESTIONS

Email hello@trykrebba.shop with your order number for any shipping question.